UK: New crash repair centre opened by Norwich Union

The UK’s largest insurer, Norwich Union, in partnership with accident repair specialist Solus, is creating a dedicated crash repair centre at Whiffler Road, Norwich.

The UK’s largest insurer, Norwich Union, in partnership with accident repair specialist Solus, is creating a dedicated crash repair centre at Whiffler Road, Norwich.

The new centre, in premises acquired from the Holden Group, will provide repair services to Norwich Union motor customers in Norfolk and will complement the insurer’s existing crash repair network across the UK.

The Solus/Norwich Union partnership is the first of its kind in the UK, repairing over 17,000 cars a year from its existing crash repair centres in London and Luton.

Simon Machell, claims director for Norwich Union Insurance, said: “The Holden Group’s reputation for quality and service within the Norwich area was key to our decision to takeover the bodyshop and retain the Group’s existing staff - this new Solus Norwich Union location will be another success.”

George Dionisiou, managing director of Solus, said: “This is a great opportunity to establish a crash repair centre in Norwich and I know that the repair centre team will help us deliver a high quality service to our customers. The Holden Group, a family-run business, has been established since 1929 in the Norfolk area, and both Norwich Union and Solus are delighted to be associated with them.”

Media contacts:
Liz Kennett/Jenny Chapman at Norwich Union on 08703 66 68 63

Notes to editors:

  • Solus & Norwich Union have been working in partnership since 1997, operating in the London area. Solus repairs over 17,000 cars a year for Norwich Union, employs over 280 people and was awarded the coveted MotorTrader ‘Bodyshop of the Year 2000’ award in recognition of its success.
  • Norwich Union is the UK’s largest insurer. In general insurance it is more than 1.5 times the size of its nearest competitor, and has a 19 per cent share of the market.
  • It has a focus on insurance for individuals and small businesses. It insures:
    • - one in five households
    • - one in five motor vehicles
    • - more than 700,000 businesses
  • Norwich Union products are available through a variety of distribution channels including brokers, corporate partners such as banks and building societies, and Norwich Union Direct.
  • Norwich Union’s news releases are available on this internet site
  • A selection of images is available from the CGNU Newscast site at www.newscast.co.uk
  • An ISDN line is available for studio quality interviews. Call the press office 08703 66 68 68
  • Norwich Union Insurance Limited Registered in England Number 99122 Registered Office. 8 Surrey Street Norwich NR1 3NG
  • Member of the CGNU Group of companies and of the General Insurance Standards Council

For all life & pensions media enquiries 08703 66 68 73 For all other media enquiries 08703 66 68 68

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