UK: Aviva enhances its income protection solutions

Aviva today announced a series of enhancements to its innovative Income Protection Solutions product, including a unique temporary accident cover benefit that provides up to 90 days’ accident cover whilst the policy is being underwritten.

Launched earlier this year, Income Protection Solutions’ flexible structure, generous benefits and competitive price make it one of the most appealing products in the market.

The new enhancements further improve the product and offer improved benefits for both intermediaries and their clients. 

The enhancements are as follows:

  • Temporary Accident Cover -  offering up to 90 days’ free  accident cover whilst the policy is being underwritten.
  • Exclusions Discount – customer’s premiums are discounted if they have an exclusion (including partial) for mental health and/or spinal conditions.
  • Increased commission – intermediaries now receive 150% initial commission (previously 130%).

These enhancements follow Aviva’s recent announcement that it had transformed its flexible Income Protection Solutions product by introducing electronic application and tele-interviewing, significantly improving the customer experience both at application and claims stage.

Kevin Murdoch, senior propositions development manager, Aviva UK Health said: “Our flexible Income Protection Solutions has been really well received and we are committed to the ongoing development of the product to ensure that it continues to meet our customers’ needs. Our temporary accident cover is a prime example of this commitment as it means that customers now have the peace of mind that they are protected if they have an accident whilst their policy is being underwritten. “

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For further information, please contact: 
Amber Scott
PR and Marketing Communications Manager, Aviva UK Health
Telephone: 023 8035 9383
E-mail: amber.chable@aviva.co.uk  

Notes to editors:

Health, wellbeing and protection from Aviva
Established in 1990 as the healthcare arm of Norwich Union, Norwich Union Healthcare was re-branded to Aviva in 2009. We provide a range of private medical insurance, income protection, occupational health and group life products and services that cover over 2,400,000 lives. We are one of the largest providers of income protection, group life and private medical insurance in the UK.

Aviva UK Occupational Health provides occupational health solutions and services to a wide range of industry sectors. By utilising their large fleet of purpose built mobile clinics and approved medical centres, staffed by a team of experienced occupational physicians and nursing staff, the services are designed to meet the individual needs of clients.

Aviva Health UK Limited is authorised and regulated by the Financial Services Authority and is a member of the Association of British Insurers and the Financial Ombudsman Service.

Aviva’s news releases and a selection of images are available from Aviva’s internet press centre at www.aviva.com/media.

About Aviva
Aviva, the international savings, investments and insurance group, is the world’s fifth largest insurance group, serving 50 million customers across Europe, North America and Asia Pacific.

In the UK, Aviva is a leading provider of life, pensions, investment, general insurance and health products to more than 20 million customers. Aviva also provides roadside assistance through RAC. Products are distributed through a number of channels including IFAs, brokers, corporate partners and direct to customers via the internet.

Aviva's UK Insurance business has a market share of around 15%, making it the largest general insurer in the UK. The business is focused on insurance for individuals and small businesses.

Aviva's life and pensions business in the UK has a total market share of 12% and a top three position in its key markets of savings, protection, and annuities.

Aviva’s news releases and a selection of images are available from the internet press centre at www.aviva.com/media.

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