Alexa, ask Aviva what's the value of my pension

Published: 21 Aug 2018

Aviva has created a new pension skill for Amazon Alexa which allows customers to find out how much they have saved towards their retirement.

  • Aviva creates new pension skill for Amazon Alexa.
  • 33% of people say easier access to their pension balance would increase engagement.
  • 21% of people say currently they check their pension balance less than once a year.
What's the value of your pension? Ask Alexa!

Aviva has created a new pension skill for Amazon Alexa which allows customers to find out how much they have saved towards their retirement.

Customers registered on MyAviva1 can link the skill to their Alexa account and then ask the voice assistant to tell them the value of their pension pot.

Aviva Canada have also developed a skill which allows consumers to ask Alexa for a motor insurance quote.

The new Aviva skill transforms the way people can connect with their pension, allowing them to effortlessly find out their latest pension value from the comfort of their home.

Increasing people’s interest in pension saving will only happen if we make it easy for them to check on their progress.  The Aviva Alexa skill and our MyAviva app can really help people take control of their retirement planning.

Blair Turnbull, Aviva's Managing Director of UK & International Digital

Pension engagement needs a boost

Figures from research2 carried out by Aviva show that people don’t tend to regularly check their pension balance. A third (34%) say they do so annually while 1 in 5 (21%) say it is less often than that.

However, there are some people who are clearly very interested in their pension savings as 1 in 20 (6%) of those surveyed revealed they check their pension balance on a daily basis!

34%

check their pension balance annually

21%

check their pension balance less than once a year

When asked what would make them more engaged in pension saving, the second most popular answer (33%) was to have easier ways to access their pension balance such as a mobile app. Only better education about how pensions work ranked higher (36%).

1 The skill is available for customers who have an Aviva pension and are registered on MyAviva. Not all pensions are currently available on MyAviva so therefore the skill will not apply in these cases.

2 Research carried out by Censuswide on behalf of Aviva in February 2018 with 2,010 employed adults in the UK aged 22-65.

-ENDS-

Enquiries

Ben Moss

ben.moss@aviva.com

+44 (0)117 928 5843 / +44 (0)7827 832 395

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.6 million (as at 31 August 2024) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers.
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  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 30 June 2024, total Group assets under management at Aviva Group were £398 billion and our estimated Solvency II shareholder capital surplus as at 30 September 2024 was £7.6 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
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