Update on COVID-19 and 2019 final dividend*

Update on COVID-19 and 2019 final dividend*

Aviva plc (“Aviva”) today announces that the Board of Directors has agreed to withdraw its recommendation to pay the 2019 final dividend to ordinary shareholders in June 2020.  

The Board fully recognises the importance of cash dividends to all of our ordinary shareholders, and expects to reconsider any distributions to ordinary shareholders in the fourth quarter of 2020.

The Board has taken this decision in the wake of the unprecedented challenges COVID-19 presents for businesses, households and customers, and the adverse and highly uncertain impact on the global economy.  Regulatory authorities, including EIOPA, the PRA and supervisors of other Aviva subsidiaries, have responded by publicly urging restraint on dividend payments by insurers to shareholders.  In light of the significant uncertainties presented by COVID-19, the Board agrees with our regulators that it is prudent to suspend dividend payments at this time. 

Aviva remains well capitalised with strong liquidity.  By retaining the final dividend, the estimated group capital ratio will increase by c. 7% to approximately 182% (as of March 13, previously disclosed date). 

It remains too early to quantify the impact of COVID-19 on claims expenses in our life and general insurance businesses, and the potential effect of capital markets and economic trends on our results.  Given the change in the economic outlook, we are reviewing all material discretionary and project expenditure.  We intend to provide an operational update for investors in the second half of May.

Supporting customers and employees and the British economy

Aviva has launched a wide range of initiatives to support customers, our communities, and our people during these challenging times including:

  • offering customers who are NHS workers additional support such as free car breakdown cover and enhanced home insurance cover for personal belongings;
  • for our UK customers experiencing severe financial difficulties as a result of COVID-19 and struggling to afford home or motor insurance, we are helping manage payments;
  • automatically extending cover for businesses to give the same level of protection when their employees are having to work from home; 
  • we have increased the funding to our long-standing partner, the British Red Cross, by £10m to direct help to those that need it most; 
  • since the crisis began, Aviva’s employees have maintained high service standards to customers across all our markets.  Our people continue to be paid as normal and we confirm that Aviva does not intend to use the UK Government funded scheme to furlough Aviva employees.

More information on the support Aviva is providing can be found at: https://www.aviva.com/about-us/coronavirus-advice/

*This announcement contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014. For the purposes of Article 2 of Commission Implementing Regulation (EU) 2016/1055, this announcement is made by Kirstine Cooper, Group General Counsel and Company Secretary, for Aviva plc.

-ENDS-

Enquiries:

Media:

Andrew Reid
+44 (0)7800 694 276

Sarah Swailes
+44 (0)7800 694 859

Analysts:

Chris Esson
ir@aviva.com 

Retail Shareholders (Via Computershare): 0371 495 0105

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.2 million (as at 31 December 2023) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers.
  • In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. We are aiming to have Net Zero carbon emissions from Aviva’s operations and supply chain by 2030. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva’s operations and influence on our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global ecosystem. There are also limits to our ability to influence other organisations and governments. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at www.aviva.com/climate-goals and our sustainability ambition and action at www.aviva.com/sustainability
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 31 December 2023, total Group assets under management at Aviva Group were £376 billion and our estimated Solvency II shareholder capital surplus as at 31 March 2024 was £8.5 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva

      More from our Newsroom