Aviva urges fire safety as lockdown leads to incidents at home

Aviva is urging residents to take extra care as a growing number of people report fire incidents at their homes.

The insurer has seen an increase in certain types of fire claims during lockdown, with barbecues and bonfires being the main reason for this surge.

Barbecues have proved popular as households have entertained themselves during fine weather conditions. But Aviva has seen an influx of seasonal claims. Scenarios include hot cinders setting fire to bins, explosions from gas canisters and even the heat from barbecues melting conservatories.

There’s also evidence of people burning household rubbish and garden waste on bonfires or in incinerators, while local refuse sites have been closed. In some cases, fires have got out of hand or embers have blown away, causing damage to sheds, fences and garages. 

Andrew Morrish, UK Claims Director says: “Thankfully fires are relatively rare and one of the least common causes of household claims. But their impact can be catastrophic, so any increase in fire claims is a cause for concern.

“We’ve seen numerous examples where people think they’ve put fires out, only to find that stray embers have led to chaos. And in a number of cases, fires have started in neighbour’s gardens and spread to our customers’ properties.

“Whether people are enjoying a barbecue with their families or tempted to get rid of their garden waste with a home bonfire, we’d urge caution, particularly during fine, dry weather. An unattended flame or a stray spark can quickly lead to a dramatic blaze, so it pays to take all possible precautions.”

Aviva offers the following guidance in relation to fire safety: 

  • Don’t leave fires unattended: It only takes a few seconds for a fire to get out of control, so the rule is simple – always have someone to keep watch over any barbecue or fire.
  • Be cautious with accelerants: If a fire is slow to start, it can be tempting to use an accelerant to give flames a boost. But a little can go a long way and a small spark can quickly become a huge inferno – so exercise caution if you need to use them at all.
  • Be mindful of weather conditions: If rainfall has been scarce, grass and plants are likely to catch fire much more easily. Windy conditions are also a hazard as they can quickly spread flames over a large area in a small space of time, so be sure to pick the right conditions for your blaze.
  • Take it to the tip: Garden waste and bags of rubbish can be an unsightly source of clutter. But it’s much safer to wait until you have access to a refuse site, than risk a fire.
  • Know the rules: There are no laws against having a bonfire, but there are restrictions regarding the nuisance they can cause – for example in relation to pollution or health hazards to others. And it’s worth knowing that neighbours can report you if they feel your bonfire is causing a nuisance – which could lead to a fine of up to £5,000.
  • Give a thought to wildlife: If you’ve built up garden waste to make a bonfire, this can provide an attractive home for garden wildlife, such as hedgehogs and nesting birds. If you are going to set light to your bonfire, take a few minutes to make sure no-one is living in it.
  • Dispose of barbecues, cinders and matches responsibly:  If your barbecue has gone without a hitch, it’s still vital to pay attention at the end of the proceedings. Make sure any coals are not still glowing before you dispose of them and be careful where you discard matches or cigarettes. Bins can quickly catch fire from a stray spark.
  • Keep a bucket of water or sand on stand-by:  Hopefully a precaution that you won’t need to use, but it’s much better to be prepared so you can respond quickly if a fire does get out of hand.

-ENDS-

Media enquiries:

Liz Kennett
07800 692675
liz.kennett@aviva.com 

Diane Mangan
07800 691714 
diane.mangan@aviva.com

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.6 million (as at 31 August 2024) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers.
  • In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. We are aiming to have Net Zero carbon emissions from Aviva’s operations and supply chain by 2030. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva’s operations and influence on our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global ecosystem. There are also limits to our ability to influence other organisations and governments. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at at www.aviva.com/sustainability/climate and our sustainability ambition and action at www.aviva.com/sustainability.
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 30 June 2024, total Group assets under management at Aviva Group were £398 billion and our estimated Solvency II shareholder capital surplus as at 30 September 2024 was £7.6 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva

      More from our Newsroom