Flushed down the loo, lost while kayaking and run over by a car are amongst reasons behind claims for lost and damaged wedding rings, according to new information from Aviva.
With wedding season in full swing and August expected to be one of the busiest months following postponements last year, the insurer is urging couples to make sure their rings are protected.
Between July 2020 and July 2021,* Aviva settled more than 300 UK claims for wedding rings which were lost, stolen or damaged.
One customer lost a ring while feeding his cows... One claimant even said that they had lost their ring at somebody else’s wedding.
While theft was the most common reason for claims, Aviva also paid out for rings which slipped off due to weight loss or had to be cut off due to injuries. One customer lost a ring while feeding his cows, while others were lost when owners took them off while baking or cooking – and the jewellery ended up in the bin. One claimant even said that they had lost their ring at somebody else’s wedding.
Make sure your rings (and other valuables) are covered
Most insurers will have a “single item limit” on their home insurance for valuables such as jewellery, typically between £1,000 and £2,000. Customers should inform their insurance provider of any possessions above this threshold in case they need to be listed separately, to ensure they are adequately covered.
Customers should also be mindful that home insurance will usually cover items for loss or theft which occurs from the home or garden, but that a suitable add-on may be required to cover possessions when out and about. Personal belongings cover can provide insurance for items anywhere in the world.
Some insurance policies may stipulate that specific items of value need to be stored in a safe when not being worn or used. Customers should check with their insurance provider if they have any special terms on their policy for their items.
Aviva also warns that some older jewellery pieces may be worth more than people think, due to the fluctuating values of precious metals.
Aviva also warns that some older jewellery pieces may be worth more than people think, due to the fluctuating values of precious metals. An up-to-date independent valuation can help customers to determine whether they need to review their home cover for existing jewellery items.
If customers are claiming for a ring or a piece of jewellery where a replacement can’t be found, as part of the claims service, Aviva offers a facility through which a jewellery item can be designed and manufactured as a replica of the original. This is useful for bespoke pieces, particularly older sentimental items, so customers are able to receive something very similar to their original treasured possession.
Dave Lovely, Global Claims Director for Aviva says: “Whether someone is a newlywed or celebrating their golden wedding anniversary, unfortunately there’s a chance that a precious ring could be lost, stolen or damaged – so insurance can provide peace of mind in case the unforeseeable happens.
“We’d also encourage people to speak to their insurer to make sure they have suitable cover for their needs – for example, if someone wants cover for their jewellery anywhere in the world, personal belongings insurance could be a useful addition. It’s also important to check whether any valuable items need to be identified separately on a policy or require special terms. With a wedding boom expected this year, the right cover can mean one less thing to think about on the big day!”
-ends-
Sources:
*Information relates to Aviva home insurance claims for rings between 01 July 2020 and 30 June 2021. Aviva settled 312 UK claims for wedding rings during this period.
The top 20 most common reasons for Aviva UK wedding ring claims during this period are listed as follows:
1. Theft / burglary.
2. Lost while shopping.
3. Taking it off for work / lost at work.
4. Lost while gardening.
5. Taking it off / having ring cut off due to injury or pain.
6. Lost while out walking.
7. Lost at the beach.
8. Diamonds / stones falling out.
9. Lost while swimming / playing in the sea.
10. Lost while playing golf.
11. Ring slipped off after losing weight.
12. Ring lost after taking off to wash hands.
13. Lost while on holiday.
14. Taking it off for an operation / hospital appointment.
15. Lost after taking it off (general).
16. Flushed down the toilet.
17. Ring was accidentally binned.
18. Lost during watersports e.g. kayaking, paddleboarding etc.
19. Taken off while cooking / baking and thrown away.
20. Lost in the snow.
Media enquiries:
Sarah Poulter
UK External Communications
-
Phone
-
+44 (0) 7800 691 569
-
-
Email
Notes to editors:
- We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
- We help our 20.5 million (as at 31 December 2024) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we'll be there to put it right.
- We have been taking care of people for more than 325 years, in line with our purpose of being 'with you today, for a better tomorrow'. In 2024, we paid £29.3 billion in claims and benefits to our customers.
- In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva's operations and influence over our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global system. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at www.aviva.com/sustainability/climate and our sustainability ambition and action at www.aviva.com/sustainability.
- Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
- As at 31 December 2024, total Group assets under management at Aviva Group were £407 billion and our estimated Solvency II shareholder capital surplus as at 31 December 2024 was £7.9 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
- For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
- The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
- You can follow us on:
- X: www.x.com/avivaplc
- LinkedIn: www.linkedin.com/company/aviva-plc
- Instagram: www.instagram.com/avivaplc
- For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva