22 million UK workers seek change

  • 65% of workers to make changes to careers in next year - an increase of 5 percentage points
  • Two thirds of workers believe the pandemic has helped companies to become more flexible
  • 15% of workers under 25 would class a duvet day as a ‘deal-breaker’

Two thirds of UK workers plan to make changes to their careers in the next 12 months, according to a new study published today by Aviva.

This is an increase of five percentage points, compared to the previous study compiled in February 2021, and indicates that 22 million workers* are seeking some sort of change.

The intended changes vary greatly, ranging from reducing hours, to moving roles within an organisation, to choosing a different career path completely.

The number of people planning to set up their own business has increased from 6% to 8% since July 2020 - now equivalent to around 2.7 million* workers - while the proportion planning to get a similar role in a different company has risen from 5% to 8% over the same period.

The proportion of workers planning to retrain or learn new skills now stands at 11%, although this figure increases to 15% among those aged 35-44, suggesting people are taking stock of their careers. A similar situation is true for those wishing to take a different career path: 9% of workers overall, but 14% of those aged 25-34.

Planned career changes over the next 12 months

Planned career change over the next 12 months

Percentage of workers July 2020

Percentage of workers February 2021

Percentage of workers October 2021

I plan to find a role which will allow me to work from home

10% 10% 10%
I plan to retrain / learn new skills

9%

10%

11%

I plan to gain more academic qualifications

8%

8%

9%

I plan to follow a completely different career path

7%

9%

9%

I plan to find a role which helps others / makes a difference to those in need

6%

8%

8%

I plan to set up my own business / work for myself

6%

7%

8%

I plan to increase my working hours (e.g. part time to full time)

6%

7%

8%

I plan to reduce my working hours (e.g. full time to part time)

6%

7%

9%

I plan to move companies but stay in the same industry/role

5%

6%

8%

I plan to find employment after losing my job

4%

4%

4%

I plan to retire

4%

6%

7%

I plan to find a new role but with the same organisation

4%

6%

7%


Flexibility at work

The study also provides an insight into how the last two years have changed working patterns – and how colleagues feel about this situation.

Overall, employees believe the pandemic has had a positive effect regarding flexibility at work. Two thirds (66%) say recent events have helped companies to improve their approaches to flexible working.

There are certain aspects of employment that people now class as ‘deal-breakers’ when it comes to flexibility.

Deal-breakers on flexibility benefits at work

Flexibility benefit at work

Proportion of employees who would class as a ‘deal-breaker’ when seeking a role

Option to work varying / flexible hours each day across the week

20%

Ability to work from home some of the time

18%

Ability to work from home all of the time

15%

Option to reduce to part time

14%

Option to work longer hours over shorter number of days

11%

Duvet days (leave at short notice)

10%

Option to buy / sell extra holiday

9%

Volunteering leave

9%

Option to job-share

7%

The option to vary daily hours across the week is the most common ‘deal-breaker’, with one in five workers classing this benefit as “essential” when looking for a role. This is closely followed by the ability to work from home some of the time (18%) - and even the option to work from home all of the time, the request of 15% of employees.

Other deal-breakers include the ability to reduce to part-time hours (14%) and being able to take leave to volunteer for worthy causes (9%).

As a general rule, people in the 25-34-year age bracket are most likely to view these benefits as essential to their role, although the request for childcare flexibility is common among the 25-44 age group (23%) and the desire to work from home some of the time is critical for one in five people aged 25-54.

However the need for a “duvet day” is most common amongst under-25s – a deal-breaker for 15% of people in this age group.

Nicki Charles, Retail MD, Customer, Aviva General Insurance says: “Although flexibility at work was growing in popularity before the pandemic, the Covid-19 outbreak has expedited progress. Benefits that were once seen as luxuries are now being viewed as essentials.

“While the pandemic has been devastating in so many ways, people are seeking out silver linings and a more progressive approach towards working is just one of these outcomes."

After working at home for many months, some people will inevitably take time to adjust to the return to the workplace. But hybrid working enables the best of both worlds and doubtless is here to stay.

How We Live - full report

The third edition of Aviva's How We Live report looks at attitudes across the UK as recorded in October 2021. 

-ENDS-

Notes:

Findings were taken from a survey of 4,003 UK adults, carried out by Censuswide Research on behalf of Aviva in September 2021.

*Based on 33,926,000 economically active people in the UK June - August 2021: Source: ONS Labour Force Survey.

Media enquiries

Sarah Poulter

UK External Communications

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.2 million (as at 31 December 2023) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers.
  • In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. We are aiming to have Net Zero carbon emissions from Aviva’s operations and supply chain by 2030. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva’s operations and influence on our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global ecosystem. There are also limits to our ability to influence other organisations and governments. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at www.aviva.com/climate-goals and our sustainability ambition and action at www.aviva.com/sustainability
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 31 December 2023, total Group assets under management at Aviva Group were £376 billion and our estimated Solvency II shareholder capital surplus as at 31 March 2024 was £8.5 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva

      More from our Newsroom