Travellers feel the heat as medical bills cost over £7,500 for a fever

Family with teenagers on the beach together at sunset
  • Aviva data reveals the top five most common medical claims during summer holidays1
  • Infections and fevers rank top for the most common medical claims abroad, yet respiratory claims prove to be more costly
  • Medical bills for an infection or fever in the United States could set travellers back up to £7,623
  • Holidaymakers warned to take out cover, as more than a fifth (22%) aren’t sure whether to purchase travel insurance2

With millions of Brits set to travel abroad this summer, Aviva claims data reveals the costly medical bills that travellers could face when jetting away.

The analysis, which looked at medical assistance claims over the last five years during the summer holidays, reveals that infections and fevers - such as chicken pox or infected insect bites - are the most common medical claims, costing on average £1,9293 across all destination countries.

Though slightly less common, respiratory claims – which include claims for bronchitis and COVID-19 – rank top as the most expensive, costing £2,261 on average.

The top five most common medical assistance claims include:

The most common medical claims: Cost

1. Infection/fever

£1,929

2. Lower limb trips, slips, falls injury

£2,184

3. Stomach issue

£1,998

4. Respiratory

£2,261

5. Upper Limb injury

£1,655

According to the data, the most popular holiday destinations over the last five years include the United States, Spain, Greece, Turkey and France. When looking at the most common claims broken down by these countries, the figures show that medical bills in the United States are often substantially higher, compared to other destinations.

Type of claim United States Spain Greece Turkey France
Infection/fever

£7,623

£972

£640

£532

£532

Lower limb trips, slips, falls injury

£4,411

£1,747

£1,773

£1,282

£1,117

Stomach issue

£7,803

£3,373

£2,183

£670

£552

Respiratory

£5,990

£2,795

£1,934

£1,135

£911

Upper limb injury

£5,197

£1,483

£539

£2,835

£686

Despite the high costs, over a fifth (22%) of Brits aren’t sure whether to take out travel insurance, with a further 14% admitting to never purchasing cover.

With medical bills running into the thousands – if not tens of thousands of pounds in more serious scenarios – it’s worrying to learn that millions of Brits are potentially travelling abroad unprotected.

Kelly Whittington, Travel Claims Director at Aviva, commented: “With medical bills running into the thousands – if not tens of thousands of pounds in more serious scenarios – it’s worrying to learn that millions of Brits are potentially travelling abroad unprotected.

“Although cancellation is the most common travel claim, it’s just as important to remember that travel insurance is designed to help you in the case of an unforeseen events – which includes medical emergencies. From ear infections which prevent you from travelling home on time, to more serious instances like cardiac treatment or a serious head injury, travel cover is there to protect travellers while they’re away from home, making sure they aren’t out of pocket as a result.

“Taking out travel insurance as soon as you book your trip will give you peace of mind knowing that you are protected, both in the lead up to your trip and while you’re away - hopefully - soaking up the sun.”

-Ends-

References:

1. Aviva claims data where medical assistance has been provided from July-September 2019-2023.

2. The research was conducted by Censuswide with 2,002 national rep general consumers (18+) between 06.03.24 - 12.03.24.

3. Aviva claims data where medical assistance has been provided from July-September 2019-2023.

Media enquiries:

Amy Penn

General Insurance

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.2 million (as at 31 December 2023) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers.
  • In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. We are aiming to have Net Zero carbon emissions from Aviva’s operations and supply chain by 2030. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva’s operations and influence on our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global ecosystem. There are also limits to our ability to influence other organisations and governments. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at www.aviva.com/climate-goals and our sustainability ambition and action at www.aviva.com/sustainability
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 31 December 2023, total Group assets under management at Aviva Group were £376 billion and our estimated Solvency II shareholder capital surplus as at 31 March 2024 was £8.5 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva

      More from our Newsroom