
Here, you’ll find our sustainability resources. They show our commitment to being a responsible and transparent organisation.
If you have any suggestions or queries about Aviva’s sustainability programme or policies please e-mail us at: crteam@aviva.com
Our sustainability reports
- Sustainability content from our Annual Report and Accounts 2024 (PDF 1.4MB)
- Transition Plan 2025 (PDF 10.2MB)
- Climate-related Financial Disclosure 2024 (PDF 5.4MB)
- Sustainability Datasheet 2024 (Excel 2.7MB)
- Aviva Biodiversity Report 2022 (PDF 7.6MB)
- Reporting Criteria 2024 (PDF 3.9MB)
- Glossary of sustainability terms used at Aviva

Sustainability policies
This business standard aims to support a positive and progressive approach to sustainability at Aviva. It considers climate change, the environment and our local communities.
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PDF (97 KB)
This policy sets our case for action to protect and enhance nature and its biodiversity, and illustrates a set of principles to guide our decision making and actions.
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PDF (177 KB)
This policy sets out the Group’s commitment to respect human rights and the expectations we set for our own people, no matter where they are based.
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PDF (2.8 MB)
This statement aligns to the requirements of the Modern Slavery Act 2015.
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PDF (5.9 MB)
This statement sets out our environmental, social and governance investment exclusions.
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PDF (9.6 MB)
This statement sets out our environmental, social and governance underwriting exclusions.
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PDF (9.8 MB)
This statement sets out our UK IWR businesses environmental, social and governance (ESG) appetite.
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PDF (5.8 MB)
Other policies
This code defines a set of principles that we apply across the business to live our values of care, commitment, community and confidence.
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PDF (6.2 MB)
This policy outlines our guidelines on how we work with governments, trade associations and policymakers worldwide.
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PDF (221 KB)
The objective of this standard is to specify our minimum customer experience requirements.
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PDF (105 KB)
This data privacy statement sets out our commitment to process personal data in a compliant and fair way.
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PDF (217 KB)
Our Data Charter explains what we do with customers data and the rules around how it’s shared.
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The objective of this standard is to specify our governance and controls for supplier related activities.
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PDF (114 KB)
This statement sets out what we expect from all suppliers who work with us.
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PDF (218 KB)
This statement outlines our commitment as an organisation to the prevention of financial crime.
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PDF (19 KB)
This document explains procedures to be followed if any of our staff gain gifts or entertainment.
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PDF (2.3 MB)
Speak Up Charter
This charter provides guidance on what types of concerns our colleagues should report, and how to go about it.
Health, safety and security
This set of documents set out our controls and policies for the successful management of health, safety, location resilience and security across Aviva.
Governance
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PDF (149 KB)
Download
PDF (1.4 MB)
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PDF (471 KB)
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PDF (351 KB)
Responses
As a ClimateWise member we are required to report annually on our actions, to enable benchmarking of progress across the industry. Below are our most recent disclosures.